Terms & Conditions

Last Updated: January 10, 2025

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Canada Lucky Point Ltd. ("Canada Lucky Point," "we," "us," or "our") governing your use of the canadaluckypoint.com website and lottery ticket purchasing service (the "Service").

By creating an account, purchasing lottery tickets, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gaming Guidelines.

2. Eligibility Requirements

To use Canada Lucky Point, you must:

• Be at least 19 years of age or older (in accordance with Canadian provincial gaming regulations)
• Be a legal resident of Canada with a valid Canadian address
• Not be excluded or self-excluded from lottery or gambling activities in Canada
• Have the legal capacity to enter into a binding contract under Canadian law
• Provide accurate and truthful information during registration

We reserve the right to verify your age and identity at any time. Failure to meet these requirements will result in account suspension or termination.

3. Account Registration and Security

3.1 Account Creation

To purchase lottery tickets, you must create an account by providing:

• Full legal name
• Valid email address
• Phone number
• Date of birth
• Residential address
• Government-issued ID (for verification)

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password and account credentials
• All activities that occur under your account, whether authorized by you or not
• Notifying us immediately of any unauthorized use of your account

Canada Lucky Point will never ask you for your password via email or phone. Do not share your credentials with anyone.

3.3 Account Restrictions

• You may only create one account per person
• Accounts cannot be transferred or sold to others
• Creating multiple accounts may result in permanent suspension

4. Lottery Ticket Purchases

4.1 How It Works

Canada Lucky Point acts as an authorized lottery ticket purchasing service. When you place an order:

1. You select your lottery and lucky numbers
2. We purchase an official physical lottery ticket on your behalf from an authorized retailer
3. We scan and upload the ticket to your account
4. You retain full ownership of the ticket and any prizes it may win

4.2 Pricing and Fees

• Lottery tickets are sold at the official face value set by the lottery corporation
• We charge a service fee (typically $1-$2 per ticket) for purchasing, scanning, and managing your tickets
• All prices are displayed in Canadian Dollars (CAD)
• Prices are subject to change; current prices apply at checkout

4.3 Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards (Interac)
• Pre-authorized deposits from your bank account

All payments are processed securely through PCI DSS-compliant payment processors.

4.4 Order Confirmation and Ticket Delivery

• You will receive an email confirmation once your order is placed
• Physical tickets are purchased before the draw deadline and scanned within 24 hours
• Scanned ticket images are uploaded to your account and emailed to you
• Original physical tickets are stored securely at our facility until the draw is complete

4.5 Cancellations and Refunds

Once a lottery ticket order is placed, it cannot be canceled or refunded. This is because:

• Physical tickets are purchased immediately from official retailers
• Lottery corporations do not allow ticket cancellations
• Tickets become invalid after the draw deadline, making refunds impractical

Exception: If we fail to purchase your ticket before the draw deadline due to a technical error on our part, we will issue a full refund.

5. Winnings and Prize Claims

5.1 Win Notifications

We check all tickets after each draw and notify winners immediately via:

• Email to your registered email address
• SMS to your registered phone number
• In-app notification in your account dashboard

5.2 Prize Collection

For Prizes Under $1,000:

• Winnings are automatically deposited into your Canada Lucky Point account balance
• You can withdraw funds to your bank account or use them to purchase more tickets
• Processing time: 1-3 business days

For Prizes Between $1,000 and $10,000:

• We assist you with the prize claim process at the lottery corporation's regional office
• You may need to complete tax forms and identity verification
• Funds are deposited directly to your bank account

For Prizes Over $10,000:

• Major prizes must be claimed in person at the lottery corporation's head office
• We provide the original physical ticket and assist with scheduling your appointment
• You are responsible for claiming the prize yourself
• Tax reporting is required for prizes over $600

5.3 Service Fees on Winnings

Canada Lucky Point does NOT charge any commission or fees on your winnings. You receive 100% of your prize, minus any applicable taxes required by law.

5.4 Unclaimed Prizes

If you do not claim a prize within the lottery corporation's deadline (typically 1 year from the draw date), the prize will be forfeited and returned to the lottery corporation's unclaimed prize fund. We will make reasonable efforts to contact you before the expiration deadline.

6. Responsible Gaming

6.1 Self-Exclusion and Limits

Canada Lucky Point is committed to responsible gaming. You may set the following limits:

• Deposit limits: Daily, weekly, or monthly
• Purchase limits: Maximum number of tickets per draw
• Time limits: Restrict the amount of time you spend on the platform
• Self-exclusion: Temporarily or permanently close your account

Once set, limits cannot be increased for 24 hours. Self-exclusion is irreversible for the selected period.

6.2 Problem Gambling Resources

If you or someone you know has a gambling problem, help is available:

• Responsible Gambling Council: www.responsiblegambling.org | 1-800-461-0140
• Gambling Help Services: aidejeu.ca

See our Responsible Gaming Guidelines for more information.

7. Prohibited Activities

You agree NOT to:

• Use the Service if you are under 19 years of age or outside of Canada
• Create multiple accounts or share accounts with others
• Use automated bots, scripts, or software to purchase tickets in bulk
• Attempt to manipulate lottery results or engage in fraud
• Reverse engineer, decompile, or tamper with the Service's software or infrastructure
• Use the Service for money laundering, terrorist financing, or other illegal activities
• Harass, abuse, or threaten Canada Lucky Point staff or other users

Violation of these prohibitions may result in account suspension, legal action, and reporting to law enforcement.

8. Intellectual Property

All content on Canada Lucky Point, including logos, graphics, text, software, and trademarks, is owned by Canada Lucky Point Ltd. or its licensors and is protected by Canadian and international copyright and trademark laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from our content without permission
• Use our trademarks, logos, or branding without written authorization

9. Limitation of Liability

To the fullest extent permitted by law, Canada Lucky Point Ltd. shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities arising from your use of the Service
• Errors, delays, or failures in ticket purchases caused by third-party lottery retailers or technical issues beyond our control
• Loss or theft of physical lottery tickets after they have been delivered to the lottery corporation for prize claims

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid for services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Canada Lucky Point Ltd., its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights

11. Termination

11.1 Termination by You

You may close your account at any time by contacting Customer Support. Any unused account balance will be refunded to you minus applicable fees.

11.2 Termination by Us

We reserve the right to suspend or terminate your account immediately, without notice, if:

• You violate these Terms
• We suspect fraudulent activity on your account
• You are underage or ineligible to use the Service
• We are required to do so by law or regulatory authorities

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Vancouver, British Columbia, in accordance with the Arbitration Act (British Columbia).

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the Service after changes constitutes acceptance of the updated Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

14. Contact Information

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +1 (604) 555-7777
• Toll-Free: 1-888-438-5825
• Address: Canada Lucky Point Ltd., 888 Burrard Street, Suite 1500, Vancouver, BC V6Z 1X4
• NEQ: 1220007890

By using Canada Lucky Point, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.