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Responsible Gaming Guidelines

Last Updated: January 10, 2025

Our Commitment: At Canada Lucky Point, we believe lottery games should be fun, entertaining, and played responsibly within your personal limits. We provide tools and resources to help you stay in control.

1. Play Responsibly

Lottery games are a form of entertainment, not a way to make money or solve financial problems. While winning is exciting, it's important to remember:

2. Set Limits and Stay in Control

Canada Lucky Point offers several tools to help you manage your lottery spending:

2.1 Deposit Limits

Set maximum amounts you can deposit into your account:

Once set, limits cannot be increased for 24 hours, giving you time to reconsider. Limits can be decreased immediately at any time.

2.2 Purchase Limits

Control how many lottery tickets you can buy:

2.3 Time Limits

Manage how much time you spend on the platform:

2.4 Self-Exclusion

If you need a break from lottery play, you can self-exclude from Canada Lucky Point:

During self-exclusion, you will not be able to log in, purchase tickets, or access your account. Any unused balance will be refunded.

To self-exclude, contact Customer Support at +1 (604) 555-7777 or [email protected].

3. Recognize the Warning Signs

Problem gambling can affect anyone. Be aware of these warning signs:

If you recognize any of these signs in yourself or someone you care about, it's important to seek help.

4. Get Help and Support

If you or someone you know has a gambling problem, confidential help is available:

4.1 Responsible Gambling Council (Canada)

4.2 Gambling Help Services

4.3 GambleAware

4.4 Provincial Resources

5. Protect Minors

Lottery games are strictly for adults 19 years of age or older in Canada.

Parents and guardians, please:

If you discover that a minor has accessed our Service, please contact us immediately at [email protected].

6. Tips for Responsible Lottery Play

Do's

  • Treat lottery as entertainment, not income
  • Set a budget before you start playing
  • Use deposit and purchase limits
  • Take regular breaks from playing
  • Keep track of your spending
  • Play for fun, not to escape problems
  • Seek help if you feel you're losing control

Don'ts

  • Don't spend money you can't afford to lose
  • Don't chase losses or try to "win back" money
  • Don't borrow money to buy lottery tickets
  • Don't neglect bills or responsibilities
  • Don't play when upset, stressed, or intoxicated
  • Don't hide your lottery activity from loved ones
  • Don't believe in "lucky streaks" or "guaranteed wins"

7. Understanding Lottery Odds

It's important to understand the odds of winning before you play. Here are approximate odds for popular Canadian lotteries:

Lottery Game Jackpot Odds Any Prize Odds
Lotto 6/49 1 in 13,983,816 1 in 6.6
Lotto Max 1 in 33,294,800 1 in 7
Daily Grand 1 in 13,348,188 1 in 7.8

Remember: Every ticket has an equal chance of winning, regardless of past results or "lucky" numbers.

8. Your Spending Summary

Canada Lucky Point provides detailed spending reports in your account dashboard:

Reviewing your spending regularly can help you stay in control and make informed decisions.

9. Contact Us

If you have questions about responsible gaming or need assistance with setting limits or self-exclusion, please contact us:

Remember: Lottery should be fun and balanced. If it stops being fun or starts causing problems, it's time to take a break. Help is always available.

Canada Lucky Point is committed to promoting responsible gaming and protecting vulnerable players. We comply with all Canadian gaming regulations and industry best practices.