Responsible Gaming Guidelines
Last Updated: January 10, 2025
Our Commitment: At Canada Lucky Point, we believe
lottery games should be fun, entertaining, and played responsibly
within your personal limits. We provide tools and resources to help
you stay in control.
1. Play Responsibly
Lottery games are a form of entertainment, not a way to make money or
solve financial problems. While winning is exciting, it's important to
remember:
- The odds of winning major lottery prizes are extremely low
- Every lottery draw is completely random and independent
- Past results do not influence future draws
- There is no guaranteed strategy to win
- Never spend more than you can afford to lose
2. Set Limits and Stay in Control
Canada Lucky Point offers several tools to help you manage your
lottery spending:
2.1 Deposit Limits
Set maximum amounts you can deposit into your account:
-
Daily Limit: Maximum deposits per 24-hour period
-
Weekly Limit: Maximum deposits per 7-day period
-
Monthly Limit: Maximum deposits per 30-day period
Once set, limits cannot be increased for 24 hours, giving you time to
reconsider. Limits can be decreased immediately at any time.
2.2 Purchase Limits
Control how many lottery tickets you can buy:
- Set a maximum number of tickets per draw
- Set a maximum spending amount per week or month
- Receive notifications when you approach your limits
2.3 Time Limits
Manage how much time you spend on the platform:
- Set session time limits (e.g., 30 minutes, 1 hour)
- Receive reminders to take breaks
-
Review your activity reports to see how much time you spend each
week
2.4 Self-Exclusion
If you need a break from lottery play, you can self-exclude from
Canada Lucky Point:
-
Temporary Self-Exclusion: 1 month, 3 months, 6
months, or 1 year
-
Permanent Self-Exclusion: Irreversible account
closure
During self-exclusion, you will not be able to log in, purchase
tickets, or access your account. Any unused balance will be refunded.
To self-exclude, contact Customer Support at
+1 (604) 555-7777
or
[email protected].
3. Recognize the Warning Signs
Problem gambling can affect anyone. Be aware of these warning signs:
-
Spending more than you can afford: Using money
meant for bills, rent, or groceries
-
Chasing losses: Buying more tickets to "win back"
previous losses
-
Neglecting responsibilities: Missing work, school,
or family obligations to play
-
Borrowing money: Taking loans or using credit cards
to buy lottery tickets
-
Lying or hiding: Concealing your lottery activity
from family or friends
-
Increasing bets: Spending more and more each week
-
Emotional distress: Feeling anxious, depressed, or
irritable about lottery results
-
Loss of control: Trying to stop or reduce play but
being unable to
If you recognize any of these signs in yourself or someone you care
about, it's important to seek help.
4. Get Help and Support
If you or someone you know has a gambling problem, confidential help
is available:
4.1 Responsible Gambling Council (Canada)
4.2 Gambling Help Services
-
Website:
aidejeu.ca
-
Free, confidential support for problem gamblers and their families
4.3 GambleAware
-
Website:
www.gambleaware.org
-
Information, advice, and support for anyone affected by problem
gambling
4.4 Provincial Resources
5. Protect Minors
Lottery games are strictly for adults 19 years of age or older in
Canada.
Parents and guardians, please:
-
Keep your Canada Lucky Point login credentials private and secure
- Do not allow minors to access your account
-
Talk to your children about responsible gaming and the risks of
gambling
-
Monitor your payment methods to prevent unauthorized purchases
If you discover that a minor has accessed our Service, please contact
us immediately at
[email protected].
6. Tips for Responsible Lottery Play
Do's
- Treat lottery as entertainment, not income
- Set a budget before you start playing
- Use deposit and purchase limits
- Take regular breaks from playing
- Keep track of your spending
- Play for fun, not to escape problems
- Seek help if you feel you're losing control
Don'ts
- Don't spend money you can't afford to lose
- Don't chase losses or try to "win back" money
- Don't borrow money to buy lottery tickets
- Don't neglect bills or responsibilities
- Don't play when upset, stressed, or intoxicated
- Don't hide your lottery activity from loved ones
- Don't believe in "lucky streaks" or "guaranteed wins"
7. Understanding Lottery Odds
It's important to understand the odds of winning before you play. Here
are approximate odds for popular Canadian lotteries:
| Lottery Game |
Jackpot Odds |
Any Prize Odds |
| Lotto 6/49 |
1 in 13,983,816 |
1 in 6.6 |
| Lotto Max |
1 in 33,294,800 |
1 in 7 |
| Daily Grand |
1 in 13,348,188 |
1 in 7.8 |
Remember: Every ticket has an equal chance of winning, regardless
of past results or "lucky" numbers.
8. Your Spending Summary
Canada Lucky Point provides detailed spending reports in your account
dashboard:
- View daily, weekly, and monthly spending totals
- See how much you've spent vs. won
- Download transaction history for your records
- Track your progress toward responsible gaming goals
Reviewing your spending regularly can help you stay in control and
make informed decisions.
9. Contact Us
If you have questions about responsible gaming or need assistance with
setting limits or self-exclusion, please contact us:
Remember: Lottery should be fun and balanced. If it
stops being fun or starts causing problems, it's time to take a break.
Help is always available.
Canada Lucky Point is committed to promoting responsible gaming and
protecting vulnerable players. We comply with all Canadian gaming
regulations and industry best practices.